What is The Royal Mint?
The Royal Mint is one of the world’s leading mints, producing all the coins of the United Kingdom and is trusted with developing currency for more than 60 countries around the world, making it the world’s leading export mint. Today, The Royal Mint is an innovative and modern mint with state of the art facilities, machinery, equipment and techniques, based in Llantrisant, South Wales. The Royal Mint has a history that spans more than 1,100 years, with its roots in the ninth century and is one of the world’s oldest institutions, with a trusted reputation.
Why should I buy bullion from The Royal Mint?
When you are looking to purchase bullion, where better than where gold and silver bullion coins and bars are actually struck? With Royal Mint Bullion you can rely on more than 1,100 years of experience, striking coins for the United Kingdom. You can purchase with confidence, in the knowledge that our coins and bars are tested to the most rigorous standards by an independent quality assurance process and that their weight, as United Kingdom legal tender, is guaranteed by Act of Parliament.
When you purchase from us you can rest assured that you are trading securely and dealing with a trusted organisation.
How do I contact The Royal Mint?
You can contact us online or by any of the methods below:
Telephone our customer service team:
Calling from the UK: 0345 600 5014
Calling from overseas: +44(0) 1443 235 908
Monday – Thursday: 08:30 am to 16:30 pm GMT
Friday: 08:30 am to 16:00 pm GMT
The Royal Mint
Bullion Customer Service Team
Llantrisant
Pontyclun
CF72 8YT
United Kingdom
Email our customer services team:
enquiries@royalmint.com
Please note 0345 numbers will normally be part of any inclusive minutes provided with phone packages; however call costs may vary dependent on your service provider.
Royal Mint Bullion Products
What Bullion products does The Royal Mint sell?
The Royal Mint currently stocks a range of gold, silver and platinum coins and bars. These include our flagship Sovereign and Britannia ranges, as well as a variety of other coins in various weights, metals and denominations. As well as coins, we offer bars of gold, silver and platinum in a variety of weights from 1 g to 400 oz. Our unique Signature offering also provides the ability to purchase gold, silver and platinum based on monetary value e.g. £20 instead of by fixed weight e.g. a 1 oz coin or bar, providing you with more control and flexibility.
What is a bullion coin?
A bullion coin is made from precious metals that are sold at a premium over the precious metal spot price. Bullion coins are usually made from gold and silver, and may also be available in platinum and palladium.
Is it possible to buy Proof coins or limited editions?
Yes, our commemorative coin range is available at www.royalmint.com. Our range spans from affordable Brilliant Uncirculated coins to the precious metal Proof sets which are highly desirable to collectors. Our commemorative coins are proving increasingly popular as they combine craftsmanship and quality in celebration of both modern and historic themes.
We also offer a variety of coins as traditional gift ideas for birthdays, weddings, christenings, retirements, anniversaries and many more.
Do I pay VAT on my bullion?
All of the gold bullion offered from Royal Mint Bullion, including coins, bars and Signature, is VAT free for non VAT registered private individuals. Silver bullion coins and silver bullion bars are subject to standard VAT, currently 20.0%. Similarly, Platinum bullion coins and platinum bullion bars are subject to standard VAT, currently 20.0%. Signature Silver and Signature Platinum are also liable to VAT at the standard rate. For dispatch to countries outside of the EU, VAT will not be charged. These packages may, however, be assessed for import or customs fees, depending on the laws of the particular countries.
Are coins Capital Gains Tax exempt?
UK bullion coins including (but not limited to) Sovereigns minted in 1837 and later, Lunar, Queen’s Beasts as well as Britannia coins are exempt from UK capital gains tax. For more information on this, please see here.
Are bars and Signature products Capital Gains Tax exempt?
Unlike coins, our bars and Signature Gold, Silver and Platinum are subject to UK capital gains tax. We recommend that you contact a tax expert for advice.
Do you sell bars / ingots?
Yes, we sell bars of 999.9 fine gold and 999 fine silver and 999.5 fine platinum and these are available in a variety of weights from 1 g to 400 oz. Additionally, Signature Products offers the ability to purchase gold, silver and platinum based on monetary value e.g. £20 instead of by fixed weight e.g. a 1 oz coin or bar, providing you with more control and flexibility.
Can I take the bar out of its sealed packaging?
Our bars are presented in serialised security packaging printed with a unique serial number matching the number imprinted in the Bullion bar to act as a certificate. You can take the bar out of the packaging if you choose; however opening the sealed packaging would render the certification void. You will not be able to reseal the bar once the sealed packaging has been opened.
Are bullion coins from The Royal Mint recognised internationally?
Yes they are. All bullion coins struck by The Royal Mint are official United Kingdom legal tender, and similar to all UK coins they carry the coinage portrait of Her Majesty The Queen. The Sovereign, known as the “chief coin of the world”, is struck in 22 carat gold and both Britannia and Lunar Series coin ranges are struck in either 999.9 fine gold (24 carat), 999 fine silver or 999.5 fine platinum. The Queen’s Beasts range of coins are struck in either 999.9 fine gold (24 carat) or 9999 fine silver or 999.5 fine platinum. Other coins and ranges are also available in a variety of metals. See here for our full list of bullion coins.
How can I be sure of the purity of the products I purchase?
When you buy coins and bars from The Royal Mint, you are purchasing from one of the oldest, most trusted organisations in the world. All United Kingdom coins struck by The Royal Mint are rigorously and independently checked for fineness and quality. Your gold and silver Bullion coins are legal tender, their weight and purity is set by an Act of Parliament and the Queens Assay. The Queen’s Assay Master role was founded in the 12th Century and resides at The Royal Mint. Today, the task of testing the metallic composition of the coins use the most modern assay techniques, and is independently verified each year in one of the oldest known quality assurance processes, known as The Trial of the Pyx. This is a judicial ceremony that dates back to the thirteenth century, and takes place annually at the Hall of the Worshipful Company of Goldsmiths in London. Throughout the year, coins are randomly selected from every batch of each denomination struck, sealed in bags containing 50 coins each, and locked away in the Pyx boxes for testing at the Trial. They are tested against Trial Plates held by the UK National Measurement Office, and a jury of leaders in the financial world and at least six assayers from the Worshipful Company of Goldsmiths confirm that the coins are within the statutory limits for metallic composition, weight and size.
Bars of 999.9 fine gold, 999 fine silver and 999.5 fine platinum are available in a variety of weights from 1 g to 400 oz. Bearing the branded RMR or Britannia logo and protected in serialised security packaging printed with a unique serial number matching the number imprinted in the bullion bar to act as a certificate.
The 400 oz gold bars used for Signature Gold™ meet the LBMA Good Delivery Standard. This internationally recognised industry standard ensures the highest levels of purity and quality.
What is a troy ounce?
A troy ounce is a system of weights used for precious metals and gems, based on a pound of 12 ounces as opposed to the traditional 16.
A troy ounce is 31.1034768 grams or 0.0311034768 kilograms.
What is the LBMA?
The LBMA (London Bullion Market Association) is an international trade association, representing the London market for gold and silver Bullion with a global client base. This includes the majority of the gold-holding central banks, private sector investors, mining companies, producers, refiners and fabricators.
Signature Products
What is Signature from The Royal Mint?
Signature™ is a simple and cost-effective way to own physical gold, silver and platinum in quantities to suit all budgets, allowing you to purchase and own a fractional amount of a large gold, silver and platinum bars that are held securely in The Vault®. These large bars allow us to offer economies of scale and pass on the savings to customers. Unlike buying Coins or Royal Mint Refinery (RMR) bars it enables you to purchase gold, silver and platinum based on value rather than weight e.g. £20 instead of a 1 oz coin or bar, providing you with control and flexibility. Please note that Signature™ products cannot be delivered.
How does Signature work?
The Royal Mint buys large bars and stores them securely within The Vault®. Subject to a minimum order value of £20 you can purchase fractions of these bars to the nearest 0.001 oz, but unlike buying Coins or Royal Mint Refinery (RMR) bars it enables you to purchase gold, silver and platinum based on value rather than weight e.g. £20 instead of a 1 oz coin or bar.
When you purchase Signature™ you own it and have legal title to it, with The Royal Mint acting as a custodian, meaning that we don’t have any direct claim on the gold you’ve purchased. This gives you the assurance that your gold, silver and platinum is protected.
How is buying Signature different to buying Coins or Royal Mint Refinery (RMR) bars?
Signature gold, silver and platinum offers direct ownership of real, physical gold without the delivery or fabrication fees associated with Coins and Bars. Unlike Coins and RMR bars Signature™ enables you to purchase gold, silver and platinum based on value rather than weight e.g. £20 instead of a 1 oz coin or bar. As you purchase fractions of a large bar, Signature™ cannot be delivered. Subject to a minimum order value of £20, you can purchase any amount you choose in 0.001 ounce units, unlike larger coins and bars, you can spend exactly what you choose.
Can I take delivery of the gold, silver and platinum I purchase through Signature ™?
Unlike Coins and Royal Mint Refinery (RMR) bars, Signature gold, silver and platinum™ enables you to purchase fractions of a large bar as such cannot be delivered.
How do I open a Signature ™ Account?
Signature™ is a product offered alongside our existing Coins and Royal Mint Refinery (RMR) bars. If you already have a royalmint.com account then you simply need to log in to purchase Signature gold, silver and platinum™.
If you haven’t opened a royalmint.com account this process only takes a few minutes to complete. Once your application is approved, you can add funds and begin trading.
What are the fees / charges for Signature™?
Signature™ is the most cost effective way to buy gold, silver and platinum from The Royal Mint. Premiums over the cost of the gold, silver and platinum vary depending on how much you wish to buy and these details can be found on our Signature™ product pages before you make a purchase.
When you choose to purchase Signature™ from royalmintroyalmint.com we offer:
✔ No hidden charges✔ No minimum monthly fee
✔ Zero vault extraction fees
Invoices are issued quarterly and must be settled immediately or you will be liable to interest charges thereafter.
Is there any minimum / maximum amount of Signature ™ I can purchase?
Subject to a minimum order value of £20, you can purchase any amount you choose in 0.001 ounce units with no maximum.
Who owns the Signature ™ that I purchase?
When you purchase Signature you own it and have legal title to it, with The Royal Mint acting as a custodian, meaning that we don’t have any direct claim on the gold, silver or platinum you have purchased.
For your piece of mind, The Royal Mint guarantees:
✔ That you own and have full legal title to every ounce of gold, silver and platinum on your account
✔ Every ounce of gold, silver and platinum on your account
is an ounce of fine gold, silver and platinum
✔ Your gold, silver and platinum is stored securely in The Vault® which is reconciled and accounted for each day
✔ The product remains within the custody
and security of The Royal Mint at all times, protected by trained security staff and is fully insured
✔ The Royal Mint always holds more gold, silver and platinum in The Vault® than is held by our clients
Can I sell back my Signature™?
Yes, you can sell your Signature gold, silver and platinum™ 24 hours a day, 7 days a week, 365 days a year on royalmint.com keeping you firmly in control of your assets.
Buying from The Royal Mint
Do I need an account to purchase metals?
Yes. In order to trade with The Royal Mint, all customers must open an account and add funds.
Can I order over the phone without setting up an account?
In order to trade with The Royal Mint, all customers must open an account and add funds. The Royal Mint is obliged by law to establish the identity of its customers. To do this we require all customers who wish to purchase Bullion from us to provide certain verifiable information. Once you have opened the account however, you may contact us to discuss placing orders over the telephone.
Why do I need an account to purchase from you?
The Royal Mint is obliged by law to establish the identity of its customers. To do this we require all customers who wish to purchase Bullion from us to provide certain verifiable information during the registration process. Also, in certain circumstances, we may require additional documentation before orders are dispatched.
How do I open a Bullion account with The Royal Mint?
Opening an account with us is easy through royalmint.com. Our website is a secure online trading portal and opening an account is fast and convenient. Once your application is approved, you can add funds and begin trading.
How much does it cost to open an account with The Royal Mint to purchase Bullion?
There are no setup fees to open your account on royalmint.com.
What documents do I need to set up an account?
To complete your account registration we require a verifiable postal address and email address. For non UK residents we will also require a verifiable identification document number. Please note, for security reasons, in certain circumstances we may also request additional documentation before orders are dispatched.
I live outside of the UK, can I open an account?
You can open an account providing that you are able to provide a verifiable passport number and you are not resident in a country where United Kingdom government restrictions apply. For a detailed list, please see the registration page.
How quickly can I begin trading?
Opening an account is fast and convenient; everything is done online through our secure system. Most customers will be able to trade as soon as their account is approved and funds have been added. A small number of customers may need to pass additional verification checks, which will be carried out as quickly as possible so that you can begin trading.
What are the current market hours?
You are able to trade 24 hours a day, 7 days a week, 365 days a year on royalmint.com. There are however scheduled times when the international precious metal markets are closed. Therefore, during weekends, certain public holidays and weekdays for 45 minutes (between 10.15pm and 11.00PM GMT) we will provide a price based on the last available market information.
Is there a minimum purchase quantity for delivery?
If you would like your bullion to be delivered to you, the minimum order is just one coin or bar. Please note that Signature products cannot be delivered.
Is there a minimum purchase quantity for vaulting?
Should you choose to store your gold, silver or platinum bullion coins or bars in The Royal Mint Vault, then the minimum order quantities are below –
- Gold –
1 x tube of gold coins (e.g. tube of 10 Britannia Gold Coins)
1 x 1 oz Gold Bar - Silver –
1 x tube of silver coins (e.g. tube of 25 Britannia Silver Coins)
1 x 100 g Silver Bar - Platinum –
1 x 100 g Platinum Bar
For Signature Gold, Silver or Platinum the minimum purchase value is £20.
What is the maximum amount of bullion I can order from you?
There is no maximum amount of bullion that you can purchase from us. If you are looking to invest over £50,000 please contact our account management team on 01443 235908. Visit our account management page for further information.
Do you offer an account management service?
Yes, if you are looking to invest over £100,000 please contact our account management team on 01443 235908. Visit our account management page for further information.
What if I buy today and the price goes up or down before my Bullion is shipped?
The price of your Bullion is fixed when you choose to purchase and is locked in when you execute an order, regardless of any price movement between the purchase and subsequent delivery.
How are the prices set?
The Royal Mint prices are determined by the live gold, silver and platinum spot prices with a premium added. During checkout, the price that you will be quoted is what you would pay at that point in time for the product. This quote will be valid for a short period of time after which point it will refresh.
Is there any time when I wouldn’t be able to purchase from you?
Our site is available 24 hours a day, 7 days a week, 365 days a year. However, we are unable to guarantee that our site, or any content on it, will always be available and not interrupted. On occasion, a price may not be offered and we may suspend, withdraw, discontinue or change all or any part of our site without notice.
Can I return my coins or bars?
If you decide you no longer want the coins or bars you have purchased from us, unfortunately it is not possible to return them. As The Royal Mint prices are determined by the live precious metal spot prices, the goods we supply are dependent on fluctuations in financial markets. Therefore there is no statutory right to return or cancel an order once placed under the Consumer Contracts Regulations 2013.
If there is a problem with the coins or bars in your order on receipt and you feel the coin does not meet your expectations of The Royal Mint high quality standards, please contact our customer service team within 14 days after the date of delivery and we will give you full instructions on how to return your product for a full quality inspection.
Can I cancel my order?
Once your order is placed, it is not possible to cancel your order. As The Royal Mint prices are determined by the live gold, silver and platinum spot prices, the goods we supply are dependent on fluctuations in financial markets. Therefore there is no statutory right to return or cancel an order once placed under the Consumer Contracts Regulations 2013.
How do I close my account?
If you wish to close your Royal Mint Bullion account, log into your account and ensure your metal balance(s) are zero by selling any products which are stored in The Vault® back to us or arrange to take delivery of your stored holdings. Then send us an email to enquiries@royalmint.com from your registered email address, confirming your username and request that your account to be closed. We will transfer any residual funds from your account to your bank account. Transfers to UK bank accounts are free of charge; however transfers to international bank accounts will attract a £10 charge.
Your final, closing invoice will be sent out at the end of the month, by email, to your registered email address.
Payment
How do I add funds to my account?
Funds may be added to your account by electronic bank transfer or by using your debit card.
Debit card payments allow the transfer of any amount up to £50,000, $50,000 or €50,000 (depending on account type). Bank transfer is available to both UK and international customers and there is no limit on the amount of funds which you may transfer.
Please be aware we currently accept payments for products in Pounds Sterling (GBP), Euro (EUR) and Dollar (USD). All prices shown on the site are displayed in the currency which is most relevant to your location or account type. Please note – some currencies may only be available in certain territories.
If I transfer funds from an International bank account what exchange rate will I get?
We accept payments in Pounds Sterling (GBP), US Dollar (USD) and Euro (EUR). Depending on your account type, only certain currencies will be available but the funding method shown will be relevant to your account type. If you choose to transfer a currency which differs from your account type, when you arrange the bank transfer with your bank they will set the exchange rate and we have no control over the rate given. For further information please contact your bank.
How do I withdraw excess funds after purchase?
To withdraw any available funds from your Bullion account, log into your account and submit a withdrawal request.
Withdrawal requests are typically processed within 5 working days although exact transfer times may vary depending on your bank’s time zone and service level.
Withdrawals to UK bank accounts in GBP are free of charge; however withdrawals to international bank accounts will attract a charge. For USD, the fee charged is $6.50, for EUR, the fee is €7.00 and for international GBP withdrawals, the charge is £10.
Do you accept payment by credit or debit card?
We accept payments via debit cards, up to a transfer limit of £50,000, $50,000 or €50,000 (depending on account type) per transaction. We also accept payment by credit card up to a maximum of £20,000, $20,000 or €20,000 (depending on account type) per transaction. Full information on how to fund your account can be found within the funding section of your account.
Delivery
What are the delivery charges?
Coin and bar orders under £250 to Mainland UK, Northern Ireland, Highlands and Islands are delivered using Royal Mail Tracked48 and for a limited time we are offering Free UK delivery and free international delivery on certain products. Please allow 2-3 days for delivery after despatch from The Royal Mint.
Coin and bar orders over £250 and international orders are delivered by DHL Express next working day service after despatch from The Royal Mint. For International orders delivery charges will apply dependent on destination, weight and size of the parcel(s) however some products may be eligible for Free international delivery. All delivery charges will be passed to the customer at cost price from our selected carrier and full information on delivery charges will be shown prior to purchase. For full details on delivery charges, please add products to basket where your delivery costs will be calculated or you can find examples of our delivery charges on our delivery page.
Please note that Signature Products cannot be delivered.
Is it possible to take delivery at an address other than the address on my account?
For security reasons, we are only able to deliver to the registered address on your account. If you would like to have your Bullion products delivered to a different address, you will need to follow our change of address procedure which is detailed below.
How do I change my registered address?
For security reasons, we are only able to deliver to the registered address on your account. To change this address you will need to contact our customer service team with a new proof of address document (bank statement or utility bill) dated within the last 90 days.
Can I collect from you?
No, orders must be delivered to your registered address.
Do you deliver internationally?
Providing your country is not on the restricted countries list as set by the United Kingdom government; then we can deliver to you. For the latest list of applicable countries, please see the registration page.
Will I have to pay duties or taxes when I receive my order?
For international customers you may be subject to taxes and/or duties for your order. All duties and taxes must be paid by the customer prior to delivery. You will be notified of any duties or taxes to be paid by DHL and payment for such must be made directly to them. Please consult your local customs office for more information on duty and tax rates.
How are orders packaged?
We carefully pack all of our Bullion dispatched from The Royal Mint. All Bullion sent by us is either packaged in small boxes or in jiffy bags and for added security the packages will be discreet and unbranded.
All dispatches are visually recorded and weight verified in our dispatch area. This provides us with an effective record of each individual order dispatched from The Royal Mint. This is held on file and checked should any delivery queries arise.
Can I track my delivery?
Yes, after your order has been dispatched from The Royal Mint, an e-mail notification will be send to the e-mail address on your account advising shipment is en route. The e-mail will also provide a link that will allow you to track the order further and has the option to switch on notifications to receive further emails at different stages of the delivery.
Where is my delivery?
Coin and bar deliveries to the UK with an order value under £250 are shipped by Royal Mail and we advise you allow 2-3 working days for mail to be delivered after dispatch from The Royal Mint with the exemption of rural areas which may take longer.
Coin and bar orders over £250 and all international orders are shipped using DHL Express next day service after dispatch from The Royal Mint. For deliveries outside of the UK please allow 4-5 working days after dispatch from The Royal Mint.
If your order has not been delivered within the allocated timescale please contact our customer service team and we can investigate further for you.
What if my delivery package is damaged?
You should not accept or sign for any delivery where the package has been damaged, resealed or tampered with and instruct the courier to return the package to us. We cannot accept any liability for loss once a package has been accepted by any person at the delivery address.
What if there is a problem with the bullion in my order?
On receipt of your Royal Mint Bullion order, should you feel the coin or bar does not meet your expectations of The Royal Mint high quality standards, please contact our customer service team within 14 days after the date of delivery and we will give you full instructions on how to return your product for a full quality inspection.
After contacting us, you may be asked to complete the Returns slip which you received with the item and enclose it in your return package. This item must be returned in the original packaging and must be packed securely and sent through a track and trace postal service.
Please note – Once the product has been received by The Royal Mint, it may take up to ten working days to inspect your order and advise you of any applicable outcome.
Platinum from The Royal Mint
Does The Royal Mint sell Platinum investment products?
Yes, we currently offer a range of platinum bullion investment bars, including 1kg, 500g, 100g and 1oz. All bars are available for free UK delivery and bars of 100g and larger are also available for storage in The Vault®. We also offer Signature Platinum which allows you to purchase platinum from just £20.
Do I pay VAT on platinum bullion bars?
For platinum bars, VAT will be charged at the standard rate at time of purchase.
Do I pay VAT on platinum bullion coins?
For platinum coins, VAT will be charged at the standard rate at the time of purchase.
Is it possible to store my platinum bullion coins and bars in The Royal Mint Vault and have them delivered later?
Yes. You are able to request that any or all of your stored platinum bullion be shipped to you at any time as part of the account area of the website.
The Vault®
What is The Vault®?
The Royal Mint Vault resides behind the gates of our secure facility in South Wales, guarded 24 hours a day, 7 days a week, 365 days a year by trained security staff. Offering you unrivalled security and a service promising absolute confidentiality and discretion, you will be securing best-in-class protection for your Bullion coins and bars.
Where is The Royal Mint Vault located?
The Vault® is situated securely within the walls of The Royal Mint at our site in South Wales, which is guarded by trained security staff, 24 hours a day, 7 days a week, 365 days a year.
Are the contents of The Vault® secure and insured?
Storing your bullion privately and securely in The Vault®, provides absolute confidence that comes with dealing with an organisation trusted with the British coinage for more than 1,000 years. Your Bullion will be stored in The Vault® at our secure site in South Wales, which is guarded around the clock by trained security staff. The Bullion you place in The Vault® is fully owned by you; you have guaranteed ownership and your metal holdings are insured.
What are the storage fees for coins and Royal Mint Refinery (RMR) bars?
When you choose to store your bullion with us we offer:
✔ No hidden charges
✔ No minimum monthly fee
✔ Zero vault extraction fees
Coin and bar storage fees are charged at 1% + VAT per annum based on the average daily market value of your total holding that is stored in The Vault®.
Invoices are issued quarterly and must be settled immediately or you will be liable to interest charges thereafter.
Example
Total value of gold held | Flat Annual Rate | Estimated Quarterly Fee excluding VAT | VAT at 20% | Estimated Quarterly Fee including VAT |
---|---|---|---|---|
£5,000 | 1% | £12.50 | £2.50 | £15.00 |
£10,000 | 1% | £25.00 | £5.00 | £30.00 |
£25,000 | 1% | £62.49 | £12.50 | £74.99 |
£50,000 | 1% | £125.00 | £25.00 | £150.00 |
£100,000 | 1% | £250.00 | £50.00 | £300.00 |
What are the management fees for Signature™?
Signature™ management fees are charged at 0.5% + VAT per annum based on the average daily market value of your total holding that is stored in The Vault®.
When you choose to purchase Signature™ from royalmint.com we offer:
✔ No hidden charges
✔ No minimum monthly fee
✔ Zero vault extraction fees
Invoices are issued quarterly and must be settled immediately or you will be liable to interest charges thereafter.
Example
Total value of Metal held | Flat Annual Rate | Estimated Quarterly Fee excluding VAT | VAT at 20% | Estimated Quarterly Fee including VAT |
---|---|---|---|---|
£5,000 | 0.5% | £6.25 | £1.25 | £7.50 |
£10,000 | 0.5% | £12.50 | £2.50 | £15.00 |
£25,000 | 0.5% | £31.25 | £6.25 | £37.50 |
£50,000 | 0.5% | £62.50 | £12.50 | £75.00 |
£100,000 | 0.5% | £125.00 | £25.00 | £150.00 |
When are storage / account management fees paid?
Storage invoices and account management fees are issued quarterly and must be settled immediately or you will be liable to interest charges thereafter.
Invoices are issued as follows:
Period covered | Invoice issued |
---|---|
January – March | April |
April – June | July |
July – September | October |
October- December | January |
What is allocated storage for coins and bars?
The Royal Mint stores coins and bars on a fully “allocated” basis. Fully allocated means the physical coins and bars are held in The Vault® specifically on behalf of each client. Each tube or bar is given a unique serial number which is then linked to your account.
How is my Signature stored?
Signature™ allows you to purchase and own individual ounces of a large 400 oz gold bars, as well as Silver and Platinum, that are held securely in The Vault®. These large 400 oz bars allow us to offer economies of scale to our clients and pass on the savings. Please note that Signature™ cannot be delivered.
How do I know that my precious metal is in The Vault®?
To view your current precious metal holding you can log into your account online at any time and view your inventory. You can also view your full order history status in your account setting. All precious metals which are stored in The Vault® are guarded by trained security staff who reside onsite 24 hours a day, 7 days a week, 365 days a year under the supervision of our dedicated head of security. All precious metals stored in The Vault® are subject to daily reconciliation and annual audits.
Can I visit to see my vaulted precious metals?
No, The Vault® is one of the most secure facilities in the United Kingdom, individual visits are not possible.
Is it possible to store my bullion coins and bars in The Royal Mint Vault and have them delivered later?
Yes. You are able to request that any or all of your stored bullion be shipped to you at any time.
Once you have taken delivery of your Vault holding, you may choose to sell it back to us using our ‘sell gold, silver or platinum’ service. For more information, please see here.
Please note: Signature cannot be delivered.
How do I arrange delivery of my coins or bars that are stored in The Vault®?
If you would like to take delivery of your coins or bars that are stored in The Vault® simply log into your account and access your portfolio. Here you can request all or part of your holding to be delivered to your registered address. Please note that Signature products cannot be delivered.
Selling to The Royal Mint
Will you buy back my coins or Royal Mint Refinery bars that are stored in The Royal Mint Vault?
If you store the coins or bars you buy from The Royal Mint in The Vault® we offer a Buy Back Facility. When you are ready to sell, you may request that we buy back your coins or bars from you. We will quote to buy your gold bullion at 98% of our current gold buy price. Platinum is also quoted at 98% while the rate for silver coins and bars is 96%.
Please be aware that we are only able to offer our Buy Back Facility on full tubes of coins or whole bars.
We also offer a service where we may buy back coins or bars that have been bought for delivery and not stored in The Vault®. For more information, and for the current buy-back rates, please see here.
What is the Buy Back Process?
To sell all or part of your precious metal holding that you have stored in The Vault®, simply log into your account and navigate to the ‘Sell from Vault’ section. Here you can request a quote for the amount of precious metal that you would like to sell. You will be given a set time to accept the quote provided. If you accept the quote, you will then be locked into the trade. We will buy back your holding that was supplied by us and you had stored in The Vault® at the agreed price. Payment will be made within 5 working days into your Royal Mint Bullion account.
To sell bullion coins or bars that are not stored in The Vault®, simply enter your details on this page and request an indicative price. You may then post the items to us using a secure tracked postal service. Once the item has been received and assayed for purity and authenticity, we will deposit the funds into your Royal Mint Bullion account.
Will you buy back bullion that I bought from you but was not stored in the Vault®?
Yes, we now offer a Buy Back Facility on bullion which was either bought from us or elsewhere that has not been stored in The Royal Mint Vault. This service allows you the opportunity to sell any bullion coins or bars to us at competitive rates based on the live precious metal price. For more information, please see our buy back page.