There’s no question too small or request too big for the Royal Mint customer service experts. From enquiries about our latest coin releases, information on a recent order or providing product care, we’re always at your service. 

Email Enquiries

Customer Services

For enquires related to an existing order or service

0800 032 2154

Open Monday to Friday 9:00 – 18:00
Saturday 9:00 – 16:00

More ways to get in touch

If you've already contacted us and you feel that we haven't resolved your complaint satisfactorily, please email or write to our Head of Customer Service Team

how to make a complaint?

The Royal Mint Experience

0333 241 2223

For more information about our visitor centre or to book tickets

The Royal Mint Experience

Investment & bullion enquires

For UK calls: 0800 032 2154 

For overseas calls: 0345 600 5014


Lines open 08:30 - 16:30 Monday to Thursday 08.30 - 16.00 on Friday  (Excluding Bank-holidays)

For more information about precious metal investments, pensions and bullion sales visit our investment pages


Investments & Bullion

Corporate Enquiries

01443 222 111

For more information about our business, policies and its governance please visit our corporate pages

Corporate information

Press Enquiries

0845 600 5018

(Calls cost 5p per minute plus your telephone company’s access charge)

Press releases and media statements are published in our press pages

Latest Press Releases

Prefer to order by telephone? Call us 0800 032 2152

Open Monday to Friday, 9:00–17:00


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