2024 Annual Sets | First set to include King Charles III Definitive Coins
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There’s no question too small or request too big for the Royal Mint customer service experts. From enquiries about our latest coin releases, information on a recent order or providing product care, we’re always at your service.


Customer Services

For enquires related to an existing order or service

+44 1443 222 111

Opening Hours

 Monday to Friday: 8am – 8pm*

 Saturday : 9am – 4pm*

Sunday: 10am – 5pm*

Bank Holidays: please refer to the above opening times.

*UK time
Calls will be charged at an international rate.
Please Note: Our customer service team are not currently able to place orders by telephone, if you require support to place your order online then our team of experts are ready to help

More ways to get in touch

We hope that you're pleased with any purchase you've made or service you've received from us and that you'll never have reason to complain - but if there's something you're not happy with, we'd like you to contact us about it so that we can try to put matters right.

Contact our Customer Services team 

0800 032 2154

Open every day 7:00 to 22:00

If you remain unhappy

The Royal Mint Experience

0333 241 2223

For more information about our visitor centre or to book tickets

The Royal Mint Experience

Investment & bullion enquires

For UK calls: 0800 032 2154 

For overseas calls: 0345 600 5014


Lines open 09:00 - 18:00 Monday to Friday & 09.00 - 16.00 on Saturday  (Excluding Bank-holidays)

For more information about precious metal investments, pensions and bullion sales visit our investment pages


Investments & Bullion

Corporate Enquiries

01443 222 111

For more information about our business, policies and its governance please visit our corporate pages

Corporate information

Press Enquiries

0845 600 5018

(Calls cost 5p per minute plus your telephone company’s access charge)

Press releases and media statements are published in our press pages

Latest Press Releases

Prefer to order by telephone? Call us 0800 032 2152

Opening Hours

 Monday to Friday: 8am – 8pm

 Saturday : 9am – 4pm

Sunday: 10am – 5pm

Bank Holidays: please refer to the above opening times.

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