Kanga and Roo 2022
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There’s no question too small or request too big for the Royal Mint customer service experts. From enquiries about our latest coin releases, information on a recent order or providing product care, we’re always at your service. 

Due to ongoing challenges within global supply, delivery times may vary. We are working hard to ensure you receive your order as soon as possible. Thank you for your understanding.


Customer Services

For enquires related to an existing order or service

0800 032 2154

If calling from outside the UK please dial 

+44 345 600 5014

Open Monday to Friday 9:00 – 18:00
Saturday 9:00 – 16:00

More ways to get in touch

We hope that you're pleased with any purchase you've made or service you've received from us and that you'll never have reason to complain - but if there's something you're not happy with, we'd like you to contact us about it so that we can try to put matters right.

Contact our Customer Services team 

0800 032 2154

Open Monday to Friday 9:00 – 18:00

Saturday 9:00 – 16:00


If you remain unhappy

The Royal Mint Experience

0333 241 2223

For more information about our visitor centre or to book tickets

The Royal Mint Experience

Investment & bullion enquires

For UK calls: 0800 032 2154 

For overseas calls: 0345 600 5014


Lines open 09:00 - 18:00 Monday to Friday & 09.00 - 16.00 on Saturday  (Excluding Bank-holidays)

For more information about precious metal investments, pensions and bullion sales visit our investment pages


Investments & Bullion

Corporate Enquiries

01443 222 111

For more information about our business, policies and its governance please visit our corporate pages

Corporate information

Press Enquiries

0845 600 5018

(Calls cost 5p per minute plus your telephone company’s access charge)

Press releases and media statements are published in our press pages

Latest Press Releases

Prefer to order by telephone? Call us 0800 032 2152

Open Monday to Friday, 9:00–18:00
Saturday 9:00–16:00

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