There’s no question too small or request too big for the Royal Mint customer service experts. From enquiries about our latest coin releases, information on a recent order or providing product care, we’re always at your service.
For all enquiries please complete the email enquiry form below and we'll aim to respond as soon as possible and within a maximum period of 3 - 5 working days.
More ways to get in touch
We hope that you're pleased with any purchase you've made or service you've received from us and that you'll never have reason to complain - but if there's something you're not happy with, we'd like you to contact us about it so that we can try to put matters right.
Contact our Customer Services team
0800 032 2154
Open Monday to Friday 9:00 – 18:00
Saturday 9:00 – 16:00
Lines open 09:00 - 18:00 Monday to Friday & 09.00 - 16.00 on Saturday (Excluding Bank-holidays)
For more information about precious metal investments, pensions and bullion sales visit our investment pages
Prefer to order by telephone? Call us 0800 032 2152
Open Monday to Friday, 9:00–18:00