Treat your loved ones this Christmas
Treat your loved ones this Christmas
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Customer Services

For enquiries related to an existing order or service

0800 032 2154

If calling from outside the UK please dial 

+44 345 600 5014

Open every day 07:00 to 22:00

Christmas Opening Hours

Friday 23rd and Saturday 24th     7am – 3pm

Sunday 25th     Closed

Monday  26th     7am – 3pm

Tuesday 27th     7am – 3pm

Wednesday 28th, Thursday 29th, Friday 30th     7am – 10pm

Saturday 31st     9am – 12pm

January 2nd onwards     7am – 10pm     



If you remain unhappy

If you've contacted customer services to make a complaint and you feel that we haven't resolved your complaint satisfactorily, please email or write to our Head of Customer Service Team using one of the options below. We’ll try to resolve your complaint within 2 working days of receipt. If this isn’t possible, we will agree on a course of action with you.

Head of Customer Services

Royal Mint Ltd



CF72 8YT

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