Customer Services

For enquires related to an existing order or service

0800 032 2154

Open Monday to Friday 9:00 – 18:00
Saturday 9:00 – 16:00


If you remain unhappy

If you've contacted customer services to make a complaint and you feel that we haven't resolved your complaint satisfactorily, please email or write to our Head of Customer Service Team using one of the options below. We’ll try to resolve your complaint within 2 working days of receipt. If this isn’t possible, we will agree on a course of action with you.

Head of Customer Services

Royal Mint Ltd



CF72 8YT

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