Freedom of Information | The Royal Mint

Freedom of Information

The Freedom of Information Act 2000 became law on 30 November 2000. The Act does two main things:

  • it gives applicants a general right of access to all types of recorded information held by public authorities, although there are some procedural and substantive limitations.
  • it imposes an obligation on public authorities, including the Royal Mint, to produce and maintain a Publication Scheme approved by the independent Information Commissioner.

How to apply for information

The Royal Mint publishes a lot of information about how it operates and about its products and services. It is possible that the information you seek may already be published and, before making a request, you should check whether we already publish the information you want on this website. You should also check the website of The Royal Mint Museum as the information that you seek may be published there. 

If you cannot find what you want, you can submit a request by e-mail or letter to:

  • E-mail:
  • Mail: Legal and Compliance, The Royal Mint, Llantrisant, Pontyclun, CF72 8YT.


In making a request you need to:

  • provide your name and address for replies; and
  • describe as clearly as possible the information you are seeking.

It is also helpful if you:

  • label the enquiry as 'Freedom of Information Request'; and
  • give a telephone number, in case we need to discuss your request with you.

How we will handle requests

We will provide advice and assistance wherever that would be helpful.

We have a statutory obligation to reply within 20 working days.

We will tell you whether or not we hold the information requested.

We will provide the information requested unless:

  • the information is otherwise accessible to you.
  • to extract the information would take more than 18 hours, the cost limit under section 12 of the Act.
  • the information is covered by an absolute exemption under the Act, e.g. disclosure would be against the law.
  • we argue that in all the circumstances it is against the public interest to disclose it.

If the last judgement is complex, the Act provides for extra time to be taken and we would notify you if that is needed.


We will keep you notified of progress where appropriate, and justify any refusal to you.


If you are dissatisfied with the handling or the outcome of your request, you should write to the Information Office within two months of receiving the Royal Mint's response and ask for an internal review. Internal reviews will be carried out by a member of our Executive Team. We aim to respond within 20 working days of the receipt of the request for an internal review.

If you are dissatisfied with the outcome of the review, then you may seek a review by the Information Commissioner’s Officer, which has the powers to uphold or overturn the decision.

Please be aware that the Commissioner will be unlikely to make a decision until you have been through our internal complaints procedure first.

Publication Scheme

The Information Commissioner has recognised that, since 2002, structured websites have come to perform much of the function that the Model Publication Scheme (required under section 19 of the Act) was originally intended to fulfil.

The model Publication Scheme defines seven Classes of Information that public authorities should publish, as follows:

  1. Who we are and what we do;
  2. What we spend and how we spend it.
  3. What our priorities are and how we are doing.
  4. How we make decisions.
  5. The services we offer.
  6. Our policies and procedures.
  7. Lists and Registers.



The Royal Mint’s Annual Report is the principle source for strategic information under these five classes. Further information is contained in the About Us section of the website. Information about the United Kingdom coinage may be found in the UK Coins section of the website. Information about Royal Mint products currently on sale to members of the public may be found in Online Shopping with the Royal Mint section of the website.

  • The News Releases section of the website includes copies of recent press releases.


The Policies and Guidelines section of the website includes the terms of reference for The Royal Mint Remuneration Committee and The Royal Mint Audit Committee, guidelines on legal tender and the use of United Kingdom coin designs in advertisements, and details relating to recruitment and retention at The Royal Mint.

Further information, including The Royal Mint Privacy Policy and Returns Policy, can be found on the website.


The Royal Mint does not have statutory responsibilities in this area.


For the Royal Mint, the public website is the source of the majority of information covered by the model Publication Scheme.

Where information covered by the model Publication Scheme is not available on The Royal Mint website (or The Royal Mint Museum website), please submit a request for the information.


Related links

Ministry of Justice

The Information Commissioner’s Office

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