Contact The Royal Mint | The Royal Mint

There’s no question too small or request too big for the Royal Mint customer service experts. From enquiries about our latest coin releases, information on a recent order or providing product care, we’re always at your service.

Customer Services

For enquires related to an existing order or service

+44 1443 222 111

Opening Hours

Monday to Friday: 8am – 8pm*

Saturday : 9am – 4pm*

Sunday: 10am – 5pm*

Bank Holidays: please refer to the above opening times.

Christmas Opening Hours

Sunday 22 December - 11:00 - 17:00*
Monday 23 December - 08:00 - 20:00*
Tuesday 24 December - 08:00 - 13:00*
Wednesday 25 December - CLOSED
Thursday 26 December - CLOSED
Friday 27 December - CLOSED
Saturday 28 December - CLOSED
Sunday 29 December - CLOSED
Monday 30 December - 08:00 - 20:00*
Tuesday 31 December - 08:00 - 13:00*
Wednesday 01 January - CLOSED
Thursday 02 January - 08:00 - 20:00*
Friday 03 January - 08:00 - 20:00*
Saturday 04 January - 08:00 - 20:00*

*UK time

Calls will be charged at an international rate.

Please Note: Our customer service team are not currently able to place orders by telephone, if you require support to place your order online then our team of experts are ready to help

More ways to get in touch

We hope that you're pleased with any purchase you've made or service you've received from us and that you'll never have reason to complain - but if there's something you're not happy with, we'd like you to contact us about it so that we can try to put matters right.

Contact our Customer Services team

0800 032 2154

Opening Hours

Monday to Friday: 8am – 8pm

Saturday : 9am – 4pm

Sunday: 10am – 5pm

Bank Holidays: please refer to the above opening times.

Customer.services@royalmint.com

If you remain unhappy