Closing my account

To close your account please contact our customer services team.

Closing a bullion account

If you wish to close your Royal Mint Bullion account, log into your account and ensure your metal balance(s) are zero by selling any products which are stored in The Vault back to us or arrange to take delivery of your stored holdings.

Once complete please email our customer services team from your registered email address, confirming your username and request that your account be closed.

We will transfer any residual funds from your account to your bank account. Transfers to UK bank accounts are free of charge; however, transfers to international bank accounts will attract a £10 charge.

Your final, closing invoice will be sent out at the end of the month, by email, to your registered email address.

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