FAQs | The Royal Mint Experience

The Royal Mint Experience

 

Discover the unexpected wonder of coins

The Royal Mint Experience is a visitor attraction located in South Wales, approximately 12 miles north-west of Cardiff. It comprises a factory experience, interactive exhibition, 90 seat café, gift shop and education/corporate space.

The average visit to The Royal Mint Experience will last approximately 2 hours. The factory experience is guided, the duration of which is 45 minutes. The interactive exhibition is self-guided and duration depends upon pace and level of interest.

Your ticket includes the guided factory experience and admission into the exhibition.

Optional extras, for which additional charges apply, include:
Strike your Own Coin – the opportunity to strike your own coin as a lasting memento of your visit.
Photo Opportunity – the opportunity to be photographed surrounded by coins.

There are discounts available for students, senior citizens, carers and pre-booked groups of 15 and above. Students will be required to produce valid student ID. One free carer’s ticket can be booked for each paying disabled visitor; proof of entitlement will be required. We accept the following:

  • A letter/notice of entitlement for Disability Living Allowance
  • A letter from your doctor
  • A blue parking badge
  • A Metro Disabled Pass, London Councils Disabled Persons Freedom Pass

We strongly recommend that you pre-book your tickets online or via telephone. This guarantees you get the entry time and date you want.

The Royal Mint Experience is open all year but please check in advance for seasonal changes and Christmas opening hours. Current opening times can be found here

All parking is free. The car park is adjacent to The Royal Mint Experience. There are 5 coach parking bays. Disabled parking bays are located in The Royal Mint Experience car park.

The Royal Mint Experience and factory experience are on ground level.

There is a walk from the car park to The Royal Mint Experience. The factory experience is a walking tour. Limited rest stops are available in the interactive exhibition.

Both the factory experience and exhibition are under cover. Areas not under cover are the walk from the car park to the Experience and the walk from the Experience to the factory.

Please contact us in advance of your visit if you require special assistance and we will do our very best to help. Telephone +44 (0)333 24 12 223 (Monday-Friday 9:00am – 5:30pm)

Yes, a free carer ticket is available to any customer who requires essential assistance to visit. One free carer’s ticket can be booked for each paying disabled visitor; proof of entitlement will be required. We accept the following:

  • A letter/notice of entitlement for Disability Living Allowance
  • A letter from your doctor
  • A blue parking badge
  • A Metro Disabled Pass, London Councils Disabled Persons Freedom Pass

Unfortunately, there is not an ATM on site.

All major debit/credit cards are accepted – Visa /Maestro /MasterCard/American Express.

Staff in the café will endeavour to accommodate all dietary requirements.

Food and drink is not permitted in the factory experience or interactive exhibition.

Yes, subject to availability, space can be booked within The Royal Mint Experience for meetings and corporate events. Please contact us on +44 (0)333 24 12 223.

Photography and filming are not permitted in the Factory Experience. Your host will advise the areas in which photography is permitted.

Tours are available in Welsh but must be pre-booked by calling 0333 24 12 223. The Experience pages of our website are available to view in Welsh here.

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