Freedom of Information | The Royal Mint

Freedom of Information

The Freedom of Information Act 2000 became law on 30 November 2000. The Act does two main things:

  • it gives applicants a general right of access to all types of recorded information held by public authorities, although there are some procedural and substantive limitations.
  • it imposes an obligation on public authorities, including the Royal Mint, to produce and maintain a Publication Scheme approved by the independent Information Commissioner.

How to apply for information

The Royal Mint publishes a lot of information about how it operates and about its products and services. It is possible that the information you seek may already be published and, before making a request, you should check whether we already publish the information you want on this website.

If you cannot find what you want, you can submit a request by letter or e-mail to:

Information Office The Royal Mint Llantrisant Pontyclun CF72 8YT


In making a request you need to:

  • provide your name and address for replies.
  • describe as clearly as possible the information you are seeking.

It is also helpful if you:

We will keep you notified of progress where appropriate, and justify any refusal to you.

  • label the enquiry as 'Freedom of Information Request'.
  • give a telephone number, in case we need to discuss your request with you.

The Information Commissioner's Office (ICO) is the United Kingdom's independent authority set up to promote access to official information and to protect personal information. His responsibilities include guidance to the public and there is a link to the ICO website at the bottom of this page. The ICO has published a Charter for Responsible Requesters which may be found using the link below

Charter for Responsible Requesters.

How we will handle requests

We will provide advice and assistance wherever that would be helpful.

We have a statutory obligation to reply within 20 working days.

We will tell you whether or not we hold the information requested.

We will provide the information requested unless:

  • the information is otherwise accessible to you.
  • to extract the information would take more than three and a half working days, the cost limit under section 12 of the Act.
  • the information is covered by an absolute exemption under the Act, e.g. disclosure would be against the law.
  • we argue that in all the circumstances it is against the public interest to disclose it.

If the last judgement is complex, the Act provides for extra time to be taken and we would notify you if that is needed.


If you are dissatisfied with the handling or the outcome of your request, you should write to the Information Office within two months of receiving the Royal Mint's response and ask for an internal review.

We will ensure a fresh look at the entire case and write to you to explain the outcome. We will also tell you how to take your concerns to the Information Commissioner, if you remain dissatisfied.

Publication Scheme

Under section 19 of the Act all public authorities including government departments such as the Royal Mint are required to adopt and maintain a Publication Scheme approved by the Information Commissioner.

The Royal Mint produced a bespoke Publication Scheme in 2002. In 2008 the Information Commissioner produced a new model Publication Scheme for public authorities and from 1 January 2009 this replaces our prior version. The model Publication Scheme prepared by the Information Commissioner may be found using the link below.

Model Publication Scheme

The Information Commissioner has recognised that, since 2002, structured websites have come to perform much of the function that the Publication Scheme was originally intended to fulfil. For the Royal Mint, the public website is the source of the majority of information covered by the model Publication Scheme.

Where information covered by the model Publication Scheme is not available on the Royal Mint website, please submit a request to the Information Office.

The model Publication Scheme defines seven Classes of Information that public authorities should publish, as follows:

1. Who we are and what we do. 2. What we spend and how we spend it. 3. What our priorities are and how we are doing. 4. How we make decisions. 5. The services we offer.

The Royal Mint Annual Report are the principle source for strategic information under these five classes.

Further information is contained in the The Royal Mint section of the website.

Information about the United Kingdom coinage may be found in the Coins in circulation section of the website.

Information about Royal Mint products currently on sale to members of the public may be found in Online Shopping with the Royal Mint section of the website.

The News Releases section of the website includes copies of recent press releases.

6. Our policies and procedures.

The Policies and Guidelines section of the website includes the terms of reference for the Royal Mint Remuneration Committee and the Royal Mint Audit Committee, guidelines on legal tender and the use of United Kingdom coin designs in advertisements, and details relating to recruitment and retention at the Royal Mint.

Further information, including the Royal Mint Privacy Policy and Returns Policy, can be found in the Shopping Guide section of the website.

7. Lists and Registers.

The Royal Mint does not have statutory responsibilities in this area.

Related links

Ministry of Justice

The Information Commissioner

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