Selling Historical Coins and Medals to The Royal Mint
The Royal Mint Limited (we, us, our and The Royal Mint) will gladly accept enquires from you (you, your and customer) regarding the sale of historical coins and medals to us (Historical Item). The terms and conditions below (Terms) apply to this process.
Please note, these Terms do not apply to our purchase of:
- Royal Mint Bullion Products which are held in our vault – for further information on this service, please see “Selling Products back to us” contained in our Purchases terms and conditions ; or
- bullion which is not a Historical Item – for further information on this service, please see our terms and conditions.
You will not be able to use the services under these Terms if you are a resident of a restricted country or region listed here
You are also bound, where appropriate, by the other terms and conditions on our site, including our Website Terms of Use.
We will only use your personal information as set out in our Privacy Policy.
Postage of items to The Royal Mint as part of this process denotes acceptance of these Terms.
1. Information about us
1.1. We are a government owned company, registered in England and Wales under company number 06964873, with our registered office at Llantrisant, Pontyclun, CF72 8YT, United Kingdom (our premises). Our VAT number is GB 256 5227 96. We operate www.royalmint.com.
1.2. To contact us, please see our Contact Us page or email us on: customer.services@royalmint.com.
2. Initial Steps
2.1. In order to apply to sell Historical Items to The Royal Mint, the customer must have a registered and approved account. Please see the terms contained in Opening and Managing your Account for details on setting up and managing a Customer Account.
2.2. The customer must be the legal owner of the Historical Item which is to be valued, sold or attempted to be sold to The Royal Mint. The customer must be acting on his or her own behalf and not as the agent or representative of another person, individual, company or organisation.
2.3. At the request of The Royal Mint, the customer must provide recognised documentation that complies with The Royal Mint’s requirements – namely that the Historical Items you wish to sell is your own property.
3. Valuation
3.1. The process of generating a valuation for a Historical Item and making an offer is as follows:
3.1.1. The customer must contact The Royal Mint customer services (customer.services@royalmint.com) for a preliminary valuation form. On this form, the customer is required to identify, describe and list the quantities of the Historical Item(s) being sent to The Royal Mint. This form is used to provide a preliminary valuation of the item(s).
3.1.2. The price which the customer is offered is an indicative valuation and is based on both the information which the customer has provided The Royal Mint as part of the valuation process and current market conditions (Indicative Valuation).
3.1.3. The Royal Mint will endeavour to ensure that the Indicative Valuation is as close as possible to the sum the customer will receive when the item is received and valued although on occasion (for example, the item being of a lesser quality than expected) this may not always be the case.
3.1.4. If the customer chooses to accept the Indicative Valuation which has been offered and chooses to sell the item, a packing slip will be sent to the customer. This packing slip contains identifiable information by form of a unique reference number. This packing slip will show the dispatch address. This may not be the address which is listed on the website and it is the responsibility of the customer to ensure that items are sent to the correct address. Failure to do so may result in loss of the item and The Royal Mint shall not be held responsible for this.
3.2. Once the customer has posted the Historical Item(s) to The Royal Mint, the Historical Item(s) should be considered sold and the contract for sale shall be formed between The Royal Mint and the Customer (Contract). This is binding and the Historical Item(s) cannot be returned by request of the customer, or the Contract revoked, at a later date.
3.3. If The Royal Mint receives an item and the contents of the package are not the same as those which have been declared on the packing slip, it will inform the customer of this.
3.4. Once the Historical Item(s) have been received by The Royal Mint, they will be checked for authenticity and quality by trained experts to determine their value. The Royal Mint will endeavour to perform this valuation process within 2 – 4 weeks of receiving the items and, although this is usually sooner, in the event of circumstances beyond the control of The Royal Mint, this may on occasion take longer.
4. Incorrect and counterfeit items
4.1. If the Historical Item(s) received in this process proves to be materially incorrect in comparison to the details provided by the customer in accordance with clause 6.1, The Royal Mint will contact the customer and discuss either an alternative valuation or the return of the Historical Item(s) to the customer.
4.2. If, during the valuation process, the Historical Item(s) is found not to be authentic, The Royal Mint may contact and return the Historical Item(s) to the Customer, provided The Royal Mint is legally permitted to do so. We may also contact the relevant legal, governmental or regulatory authorities without notice to you in such circumstances.
5. Postage
5.1. All Historical Item(s) sent to The Royal Mint must be dispatched via a recorded, trackable and adequately insured delivery service (such as Royal Mail Special Delivery Guaranteed ® service) and posted to the instructed address on the packing slip (Dispatch Address).
5.2. The Historical Item(s) may also be dispatched:
5.2.1. by way of hand delivery to the Dispatch Address in accordance with The Royal Mint’s instructions; or
5.2.2. by way of a collection service from the customer’s registered address to the Dispatch Address in accordance with The Royal Mint’s instructions.
5.3. All items posted to the Dispatch Address are at the customer’s own risk and any associated postage and insurance costs are to be incurred by the customer and shall not be paid by The Royal Mint. Insurance for the item(s) should be provided separately by the customer’s chosen delivery company. It is the responsibility of the customer to ensure the level of insurance offered by the delivery company is sufficient to cover the possible value of the item(s) enclosed within the delivery.
5.4. Historical Item(s) which are sent by the customer to the wrong address are the responsibility of the customer and not of The Royal Mint.
5.5. In accordance with clause 3.1.1, the customer is required to identify, describe and list the quantities of the items being sent to The Royal Mint. The Royal Mint reserves the right to reject any forms (and the items they are sent with) which are not properly completed and signed. The Royal Mint also reserves the right to reject delivery of any package which appears to be opened, damaged, or tampered with in any way.
5.6. Safe transit of the Historical Item(s) is the responsibility of the customer until the Historical Item(s) is received and signed for by The Royal Mint or its elected agent(s) who may be acting on behalf of The Royal Mint.
6. Title
6.1. Title to the Historical Item(s) shall remain with the Customer until the Customer’s Royal Mint Account has been deposited with the applicable funds in accordance with clause 7.
7. Payment
7.1. Following satisfactory receipt and valuation of the Historical Item(s), payment will be made into the customers Royal Mint Account. The Royal Mint will endeavour to transfer this money within three (3) working days after receiving and valuing the items and, although this is usually sooner, in the event of circumstances beyond the control of The Royal Mint, this may on occasion take longer.
7.2. Payments made to the customer’s Royal Mint Account may be withdrawn and deposited into the customer’s elected bank account or used across the website by the customer to purchase other items. Any funds held within the customer’s account must comply with the terms contained in Opening and Managing your Account.
8. Limitation of Liability
8.1. Whilst items are in transit to The Royal Mint it is the responsibility of the customer to ensure that items are adequately insured against loss, damage or theft. The Royal Mint strongly suggests that customers enquire with the relevant chosen postal service regarding an adequate level of cover as The Royal Mint is unable to offer assistance with this.
8.2. It is solely the responsibility of the customer to ensure they dispatch the item to the Dispatch Address and that the customer includes all relevant and required completed documentation.
8.3. If the customer chooses to post an item to The Royal Mint without first requesting a valuation, or for any items sent to The Royal Mint without a completed customer form, The Royal Mint may be unable to locate the item. The Royal Mint shall not be held responsible for any loss or damage to any items at any time before reaching the dispatch address.
8.4. Nothing in these Terms shall exclude either party’s liability for:
8.4.1. death or personal injury resulting from the negligence of a party or its employees while acting in the course of their employment;
8.4.2. fraud or fraudulent misrepresentation; or
8.4.3. any other losses which cannot be excluded or limited by applicable law.
9. Data Protection
9.1. Any personally identifiable data about you which we collect will be treated by us in accordance with our Privacy Policy.
9.2. All phone calls and email correspondence between The Royal Mint and customers or potential customers may be stored and recorded for security and training purposes. Any such recording may be relied upon and used by The Royal Mint in the event of any dispute.
10. General
10.1. We reserve the right to refuse to supply any valuation of any Historical Item(s) for any reason whatsoever.
10.2. Our liability for any losses you may suffer as a result of us breaching the Contract or for negligence or otherwise shall in all cases be limited to the actual value of the item(s) the subject of the Contract and we shall not be responsible for indirect loss or consequential loss however arising.
10.3. We will have no liability to you under these Terms if we are prevented from, or delayed in, performing our obligations under these Terms by anything outside our reasonable control including, but not limited to, strikes, lock-outs or other industrial action, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic or other natural disaster, impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport, impossibility of the use of public or private telecommunications networks or the acts, decrees, legislation, regulations or restrictions of any government.
10.4. You may not assign the Contract or any part of it without our prior written consent. We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms.
10.5. Failure or delay by us in enforcing or partially enforcing any provision of the Contract shall not be construed as a waiver of our rights under the Contract.
10.6. If any provision of these Terms is found by any court or administrative body of competent jurisdiction to be invalid, unenforceable or illegal, the other provisions shall remain in force.
10.7. These Terms, along with any relevant other terms and conditions on our site which are applicable to you, represent the entire agreement between you and us in relation to the subject matter of any Contract.
10.8. A person who is not a party to this Contract shall not have any rights under or in connection with it by virtue of the Contracts (Rights of Third Parties) Act 1999, save that if The Royal Mint’s legal status as a government owned company changes, any rights we have may be assigned by us automatically to any successor body without restriction and any such successor body may exercise rights under the Contract as if it was a party to it.
10.9. We have the right to revise and amend these Terms from time to time by posting revised Terms on the website. The revised Terms will apply in respect of any order for products or any other service made 24 hours or more after we have posted them on our website. If you do not agree to our revised Terms as posted on our website, please do not order products or services from us.
10.10. These Terms and our Contract will be governed by the laws of England and Wales. Any dispute arising from, or related to, these Terms or our Contract shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Last Updated on 21th of April 2022