We are receiving a great deal of interest in our recent coin launches, leading to unprecedented volumes of orders far above our expectations. As a result we are currently experiencing delays in orders being processed - please accept our apologies for this.
We know you must be very eager to receive your order, please be assured we are working hard to minimise the delay and aim to get your order to you as soon as possible.
Standard Postage Charges
Delivery charges are determined by the delivery address of the customer. The following delivery charges apply to orders placed via www.royalmint.com.
|Standard Delivery within the UK (order value £20 or under)||£3.00|
|Recorded Delivery within the UK (order value £20.01 - £250)||£5.00|
|Special Delivery within the UK (order value over £250)||£9.00|
|Delivery outside the UK (excluding Hong Kong)||£12.50|
Delivery to Hong Kong
|Orders below £250||£20.00|
|Orders between £250 - £500||£35.00|
|Orders over £500||£50.00|
In stock items are usually despatched within 21 working days. If the product you would like to order is not in stock, we will endeavour to deliver your goods within 21 days of acceptance of your order. If we are unable to deliver your order within 21 days, you will be offered substitute goods if available and/or a revised delivery date. At your option, you may accept the substitute goods or the revised delivery date. Alternatively, you may cancel your order in which case a full refund for the goods will be provided.
If in the unlikely event we are unable to fulfil your order or offer a substitute product we will cancel your order and provide you with a full refund. Please note that all orders are subject to availability and cannot be guaranteed.
The Royal Mint endeavours to despatch all goods within 21 days of acceptance of your order. Please allow additional time for overseas transit.