We carefully pack all of our product dispatched from The Royal Mint. All products sent by us are either packaged in small boxes or in jiffy bags and for added security, the packages will be discreet and unbranded.
All dispatches are visually recorded and weight verified in our dispatch area. This provides us with an effective record of each individual order dispatched from The Royal Mint. This is held on file and checked should any delivery queries arise.
What if the delivery packaging is damaged?
You should not accept or sign for any delivery where the package has been damaged, resealed or tampered with and instruct the courier to return the package to us. We cannot accept any liability for loss once a package has been accepted by any person at the delivery address.