Please note that orders containing more than one item will be despatched together at the latest product availability date for the coins purchased. If your order contains an item that is awaiting stock, your order will be held and your purchased coins will be dispatched together as soon as all the items are available. All payments by credit or debit card will be pre-authorised for the full amount due for payment at the point of order. If we are unable to despatch the Products within a 10 day period we will release the pre authorisation and will debit your credit/debit card on despatch. If your order contains any pre-order items, we will not charge your credit or debit card until we have allocated stock to your order.
If you have any queries about your order please contact Customer Services, or you can track the status of your order online at www.royalmint.com/myaccount.
Telephone: 0800 032 2154 9.00am to 5:00pm Monday to Friday.
Alternatively if you would like to write to us, our address is:
Royal Mint Web Sales
For information related to delivery, returns and for our full terms and conditions, please consult the customer care section at www.royalmint.com/help/contact-us.