Account Activation | The Royal Mint

Account Activation

We listened and improved


Our new investment platform has arrived.

As a valued bullion customer, we are excited to unveil our new investment platform to you.

Following feedback, a major overhaul of our current functionality has taken place, resulting in a new and improved service designed to make investing in precious metals simple, easy and informative.

Our new investment service will now sit alongside the rest of our product offerings on Due to this change, you will be required to reset your account password and you will not be able to log in with your old details. 

To reset your Bullion account password and gain access to your account, simply follow the steps below:


To get started, you simply need to attempt to log in to with your old login details from Enter your old username along with your previous password by clicking the login icon () at top of the site

Request password link

Once you've entered your previous credentials, click the login button. This will trigger an email to the email address associated with your account.

Reset password email

Once you have requested a link, go to your email inbox and open the reset password email. You should notice a link in the email which you will need to click on.

Enter new password

The link will then take you through to, where you can enter your new password.

To get started, simply click the button below to visit the login page (remember to enter your old, details)



Here are some of the improvements and features you can expect to experience on our new investment site:

Enhanced Dashboard

Our improved account dashboard offers you a better overview of your current portfolio position as well as an insight into the increase or decrease in the value of each of your investments.

Mobile Optimised

The new site is completely mobile-friendly, allowing you to access your account, trade and monitor live prices from wherever you are.

Live Price Charts & Alerts

Keeping a close eye on the market can present investment opportunities. Our new live charts will allow you to track gold, silver and platinum prices. You will also be able to set alerts so that when the price of a particular precious metal reaches a certain level, you’ll be the first to know.

Pre-sale Beneifts

Our account holders will soon be able to enjoy pre-sale benefits. As a Royal Mint Bullion account holder, you’ll be able to buy our bullion coins and bars before their official release, locking in precious metal prices ahead of their launch dates.

Add To Basket

Our new basket functionality allows you to add numerous investment products to the basket and check out in one transaction. Your products will then be despatched together in one parcel.

Increased Vaulting Options

You will also be able to use The Vault®, our secure storage facility, to store single coins and bars.

Faster Payment Options

Select our faster payment option to receive your settled funds from your account faster.

Quick Account Setup

Faster registration and security checks mean that it will take less than 10 minutes to get your account set up.

If you experience any issues with resetting your password, please feel free to contact our customer service team:

phone.png +44(0)1443 235 908

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