Contact us
There’s no question too small or request too big for the Royal Mint customer service experts. From enquiries about our latest coin releases, information on a recent order or providing product care, we’re always at your service.
Customer Services
For enquires related to an existing order or service
Opening Hours
Monday to Friday: 8am – 8pm*
Saturday : 9am – 4pm*
Sunday: 10am – 5pm*
Bank Holidays: please refer to the above opening times.
More ways to get in touch
We hope that you're pleased with any purchase you've made or service you've received from us and that you'll never have reason to complain - but if there's something you're not happy with, we'd like you to contact us about it so that we can try to put matters right.
Contact our Customer Services team
0800 032 2154
Open every day 7:00 to 22:00
The Royal Mint Experience
0333 241 2223For more information about our visitor centre or to book tickets
The Royal Mint Experience
Lines open 09:00 - 18:00 Monday to Friday & 09.00 - 16.00 on Saturday (Excluding Bank-holidays)
For more information about precious metal investments, pensions and bullion sales visit our investment pages
Corporate Enquiries
01443 222 111For more information about our business, policies and its governance please visit our corporate pages
Corporate informationPress Enquiries
0845 600 5018(Calls cost 5p per minute plus your telephone company’s access charge)
Press releases and media statements are published in our press pages
Latest Press ReleasesPrefer to order by telephone? Call us 0800 032 2152
Opening Hours
Monday to Friday: 8am – 8pm
Saturday : 9am – 4pm
Sunday: 10am – 5pm
Bank Holidays: please refer to the above opening times.