We can't wait to welcome you to The Royal Mint Experience
Book your ticket online
To open safely, we're limiting visitor numbers and so you'll need to book your visit in advance online or by emailing experience@royalmint.com
Stay home if you feel unwell
If you start to experience any of the symptoms associated with COVID-19, please stay home and contact us to reschedule your visit at no extra cost.
Check for updates
You'll find the latest details on our opening hours and admission prices right here on our website.
While The Royal Mint Experience was closed to the public, we made 1.9m protective visors for the NHS.
Follow parking instructions
Please be mindful of other visitors in our car park. We ask that, where possible, you leave an empty space between each car.
Look for information signage
To help you enjoy your visit safely, there are signs located throughout The Royal Mint Experience with details of key safety messages and instructions.
Temperature checks
Dependent on government advice at the time, our staff may be required to check your temperature before entering The Royal Mint Experience. If you do show signs of a fever, you and your party will be asked to reschedule your visit.
Reduced visitor numbers
Please remember, we've limited the number of visitors each day so booking your ticket in advance is essential.
Tours are limited to 7 people from separate households, or up to 3 'bubbles' of 4 people if from the same household.
Two metres is roughly the same distance as 87 £1 coins lined up end to end.
Follow the one-way system
There is a one-way system in place throughout The Royal Mint Experience to keep you and other visitors safely spaced out.
Wearing face masks inside
It is mandatory to wear a face mask inside The Royal Mint Experience without a reasonable exemption. Please bring a mask with you if you have one already, otherwise they will be provided at the check-in desk.
Full guidance on face coverings can be found on the Welsh Government website
Maintain social distancing
In addition to the reconfiguration of key areas such as the car park and café, you'll find clear markers and signage throughout to help you maintain the recommended social distance.
Some changes to our tour
We have adapted some aspects of our tour and facilities to ensure that social distancing is suitably maintained.
Strike your own coin is back!
Hand sanitiser stations
There are a number of hand sanitiser dispensers throughout The Royal Mint Experience, which you're encouraged to use often.
Enhanced cleaning
A comprehensive cleaning programme is in place which ensures the frequent disinfecting of common touch points throughout the day, such as tables and chairs, services counters, taps and door handles.
Employee Protection
Hygiene screens are installed at many of our service counters and staff are provided with personal protective equipment (PPE) in line with the activities associated with their roles.
Adapted café options
Our café will be offering a reduced menu, including paninis, chips, hot drinks and cakes, with a limited number of dine-in tables available.
Thank you for your support
The wellbeing of our visitors and staff is our top priority. These measures have been put in place to ensure everyone's confidence in a safe visit, while still enjoying all that The Royal Mint Experience has to offer.
We'll continue to monitor advice from the Welsh Government and revisit these guidelines as the situation develops.
Keep checking back here for all the latest information.
