Privacy Statement

The Royal Mint considers the responsible use of personal information to be a critical element in enabling the Internet to reach its potential as a serious tool for personal and professional activities. As the Internet changes our lives in a number of ways, The Royal Mint is committed to respecting your privacy.

Controllers of information

Any personal information provided or to be gathered by www.royalmint.com is controlled by The Royal Mint, Llantrisant Business Park, Pontyclun, Mid Glamorgan, South Wales, United Kingdom, CF72 8YT. Telephone: 01443 623456. Email: coinclub@royalmint.com

Data Collection

Personal Information

Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, birth date, gender, occupation, industry, personal interests, and other information when needed to provide a service you requested.

The Royal Mint collects personal information when you place an order, participate in our online competition, request to be included in an email or other mailing list, or make an enquiry.

If you supply us with your postal address you may receive periodic mailings by postal mail from us with information on new products and services or upcoming events. If you do not want us to contact you, you can choose to "opt out", and Royal Mint will endeavour to respect your wishes. As a registered customer you can do so online or please let us know by sending an email to us at the address above or calling us at the telephone number above or writing to us at the postal address above.

Email

Persons who supply us with their email addresses may receive email contact from us with information regarding orders they have placed on-line.

In addition, persons who supply us with their email addresses may receive email contact from us about new products and services or upcoming events. If you do not want us to contact you by email, you can choose to "opt out", during the registration procedure and The Royal Mint will endeavour to respect your wishes. As a registered customer you can do so on-line or please let us know by sending email to us at the address above or calling us at the telephone number above or writing to us at the postal address above.

Cookies

Some Royal Mint web pages use "cookies", which are small files that may be placed on your hard disk for record-keeping purposes. For example, when you enter our online shop a cookie will be created to store your order. Cookies can make your subsequent visits to the web page simpler and more seamless.

You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (However, by not accepting cookies, some web pages may not display properly or you may not be permitted to access certain information.)

Tracking user sessions

When you visit our website your IP address (the Internet address of your computer) is logged to track your session.

This is automatically recognised by the Web server and is only used for system administration and to provide statistics, which the Royal Mint uses to evaluate use of the site. We do not link your IP address to anything personally identifiable to you and therefore you remain anonymous.

Tracking marketing activity

The Royal Mint uses pixels, or transparent GIF files, to help manage online advertising. These GIF files are provided by our advertisement management partner, DoubleClick. These files enable DoubleClick to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our website. The cookie was placed by us, or by another advertiser who works with DoubleClick. With both cookies and Spotlight technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address. For more information about DoubleClick, including information about how to opt out of these technologies, go to http://www.doubleclick.net/us/corporate/privacy.

Security

All Royal Mint employees follow an organisation wide security policy. Authorised Royal Mint personnel are provided access to personally identifiable information and these employees have agreed to ensure confidentiality of this information. The Royal Mint policy is to use secure socket layer technology for the protection of credit card information submitted through web forms.

Third party organisations

The Royal Mint does not sell, trade or rent your personal information to others.

We may employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and emails, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the UK's Data Protection legislation.

This privacy policy only covers the Royal Mint website at http://www.royalmint.com, or http://www.royalmint.gov.uk. Other links within this site to other websites are not covered by this policy. If you have any enquiries or complaints regarding this statement please contact the Data Protection Officer, by telephone on 01443 623119.